Return & Refund Policy

Definitions and key terms

• Company: refers to Austral News
• Customer: refers to the company, organization or person that signs up to use the Austral News Service
• Device: any internet connected device such as a phone, tablet, computer
• Service: refers to the service provided by Austral News
• Website: Austral News's site, accessible via austral.press

Return & Refund Policy

Thanks for shopping at Austral News. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you're exploring, evaluating, and purchasing our products.

Refunds

We at Austral News commit ourselves to serving our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects and packaged with utmost care.

We follow certain policies to ensure transparency, efficiency and quality customer care:

• We DO NOT allow returns on sold products - online or in retail outlets.
• We DO NOT accept returned goods, as we believe that customers should get the best quality products.
• Refunds are NOT given for any purchases made - be they online or in retail store.
• We DO NOT encourage exchanges of our products.

For International Orders

• We DO NOT support Exchanges or Returns.
• If you cancel the order before we process it and dispatch for shipping, a refund can be processed.
• Orders already in shipping cannot be returned, canceled or refunded.
• If you face any issues, please contact our Support Team immediately.

Contact Us

If, for any reason, You are not completely satisfied with any good or service that we provide, don't hesitate to contact us.

• Via Email: info@austral.press
• Via this Link: austral.press/contact